Ada Obi
Aspiring Product Manager | Certified in Product Management
Beverly Hills, US.About
Motivated and detail-oriented professional transitioning into the tech industry, leveraging a newly acquired certification in Product Management. Possessing a solid foundation in product lifecycle, Agile methodologies, and design thinking, complemented by strong analytical and customer service skills honed as a Bank Teller. Eager to apply foundational product knowledge and problem-solving abilities to contribute to innovative tech solutions.
Work
Summary
Managed daily financial transactions and provided comprehensive customer service within a fast-paced banking environment, ensuring operational efficiency and client satisfaction.
Highlights
Processed an average of 100+ daily transactions with high accuracy, including deposits, withdrawals, and transfers, adhering to strict financial regulations.
Provided exceptional customer support, resolving inquiries and issues promptly to enhance client relationships and retention.
Maintained meticulous records and reconciled cash drawers daily, demonstrating strong attention to detail and accountability for financial assets.
Collaborated with team members to streamline operational processes, contributing to improved service delivery and efficiency.
Languages
English
Native
Skills
Product Management
Product Management Lifecycle, Agile Methodology, Scrum, Design Thinking, Market Research, Competitor Analysis.
Productivity Tools
Trello, Whimsical, ClickUp.
Customer Service
Client Relations, Issue Resolution, Customer Support.
Financial Operations
Transaction Processing, Cash Handling, Record Keeping, Compliance.
Analytical Skills
Data Analysis, Problem Solving, Attention to Detail.
Communication
Interpersonal Communication, Verbal Communication, Written Communication.